Frequently Asked Questions

At Our clinic we use a dermapen for our skin needling procedures. Unlike rollers, the dermapen is a small wand that can be expertly controlled to allow for tailored treatments dependent on skin type, concern and comfort levels.

The fine needles of the dermapen creates micro-injuries to stimulate the skin’s natural renewal process. When combined with actives, the dermal pen assists in getting those products deeper into the skin allowing for a more thorough and targeted treatment.

Once you arrive at the clinic, the therapist will clean your skin and then the treatment will begin. You will feel the slight vibration of the dermal pen as it is directed across the skin. You may experience mild stinging however due to the design of the dermal pen, discomfort should be minimal.

Most people will have visible results after the first sessions, however the full benefits will be seen upon completion of your treatment plan.

Pre treatment

We recommend minimising UV exposure prior to treatment and coming in makeup free. Makeup can be removed prior to treatment if this is not an option.

Post treatment

Following treatment we recommend clients:

• minimise UV exposure,
• pause the use of actives for a minimum of 5 days (such as AHA’s, BHA’s, Retinols, Vitamin C, Vitamin A etc.),
• minimise activities that significantly warm the face (i.e saunas, strenuous exercise)
• and do not shave the treatment area.

The Plasma Fibroblast is a small handheld device that ionises nitrogen and oxygen to create a small plasma flash to treat the targeted area. The plasma is then directed to the skin via a fine nozzle, which subsequently transfers into the epidermis layer of the skin down to the fibroblast cells in the papillary layer, leaving small carbon crusts where the plasma has evaporated excess skin. The heat then encourages the skin to contract, visibly lifting and tightening the area. As these are tiny controlled injuries, the natural healing ability of the body is triggered, resulting in an increase in collagen production. 

At the beginning of the treatment the area will be outlined. As the treatment progresses over the area where you may feel mild zaps as the plasma moves from the tip to the skin. The treatment length varies based on the area to be treated.

Following treatment, you can expect swelling, redness and small brown spots known as carbon crusts. These will scab over the next few days with the scabs expected to have fallen off by day 7. We recommend not wearing makeup until this occurs. You will also be provided with an aftercare cream. We recommend you continue to use this until the scabs are completely healed.

Most individuals will see immediate results after treatment with noticeable improvements occurring in the two weeks after. The skin will then continue to improve over the next 2 - 3 months with results expected to last between 2 - 5 years.

A single (one) session is often all you need, however for some clients a second or third treatment may be required to achieve desired results. Follow up treatments can be performed after 8 - 12 weeks.

We recommend that all clients arrange a consultation with us  prior to any treatment to determine suitability, but generally speaking, it is suitable for most skin types.

If you have very dark skin (Fitzpatrick scale type 6), vitiligo or are prone to scarring this procedure may not be suitable. This procedure is not recommended to those who are pregnant, breastfeeding, immune deficient, take blood thinning or acne medication.

Pre treatment

It is important that you inform Us if you have any significant medical history and/or if you are taking any medications prior to treatment. Makeup and sunscreen will also have to be removed prior to treatment. 

• Do not wax, pluck, use depilatory creams or undertake electrolysis for 2 weeks prior to treatment, and in between treatments
• Do not use prescription strength exfoliant creams (discuss with your therapist) for 2 weeks prior to treatment
• Do not shave for up to 1 weeks prior to first treatment. Please shave the night before all subsequent treatments
• Avoid tanning, including self-tanning lotions, tanning bed/booths or sun exposure, for 4 weeks prior to and in between treatments.  A sunscreen with SPF 30 or greater should be used on any area of sun-exposed skin, which you plan to treat
• Skin Types 3 and above may need to commence melanin inhibitors 2-4 weeks prior

Post treatment

Until redness has completely resolved, avoid all the following:

• Applying cosmetics or alcohol based products on treated areas
• Swimming, especially in pools with chemical/chlorine
• Hot tubs and jacuzzis
• Activities that cause excessive perspiration
• Avoid sun exposure to treated areas
• Do not pick, scratch or remove scabs as this will cause unwanted side effects
• Apply a sunscreen with SPF 30+ daily to sun exposed skin, AND REAPPLY AS DIRECTED BY PRODUCT INSTRUCTIONS
• Increased photosensitivity to UV can occur when taking certain medications. During your treatment programme, if you have commenced or changed dosage with the following medications, you must advise your clinician:

1. Antibiotics 
2. Antihistamines 
3. Antidepressants
4. Herbal preparations – St Johns wort, Gingko Biloba, citrus oils, Herbal HRT therapies

Taking these medications does not exclude you from plasma treatments; however, extra precautions are applicable in these cases.

In addition to the above instructions, further individualised recommendations may apply such as:

Fibroblast post treatment

• Application of Stratamed or an ice pack/cool compress every hour for 5 to 10 minutes may be soothing to the skin.  Continue until symptoms subside
• Only apply Stratamed on the treatment area for the first 24 hours
• Avoid getting the area wet for 24 hour and do not apply any cosmetic or cosmeceutical products to the area
• Avoid sun exposure to treated areas.  Apply a sun block with SPF 30 or greater daily to sun-exposed treated areas between treatments and for 4-6 weeks after last treatment
• Recommended to use SPF daily, once the scabs have formed
• Bathe or shower as usual.  Treated areas may be temperature sensitive.  Avoid use of strongly scented lotions or soaps, prescription strength exfoliant creams, loofah sponges, and aggressive scrubbing to treated areas during healing phase
• Allow any blistered or open areas to heal spontaneously.  If healing is delayed, a thin coating of antibiotic ointment may be advised.  Do not pick at these areas.  Picking may result in infection or scarring.  Allow any crusting to heal spontaneously, crusting will resolve in 3 to 14 days.  Application of antibiotic ointment is not recommended for crusting
• Best results are obtained on clients who have follow up treatment 3-6 months after their initial treatment. Your clinician will advise you when you should schedule your next appointment. It is important to adhere to this regime

Pigmented lesions post treatment

• A sunburn-like sensation is expected.  This usually last 2 to 24 hours but can persist up to 72 hours.  Mild swelling and/or redness may accompany this, which usually resolves in 2 to 3 days.  In some cases, prolonged redness or blistering may occur
• The lesion may initially look raised and/or darker with a reddened perimeter.  Apply cool/ice compresses to treatment areas for 10 to 15 minutes every hour for the next 4 hours, as needed, to reduce discomfort and heat sensation
• The lesion will gradually turn darker over the next 24 to 48 hours.  It may turn dark brown or even black.
• The lesion will progress to scabs/crusting and will start flaking off in 5-15 days
• The lesion is usually healed in 3-20 days.  It will continue to fade over the next 2 to 4 weeks
• Direct sunlight to the treated area should be avoided.  Daily application of a SPF30 is recommended to prevent development of new lesions

Vascular Lesions Post Treatment 

• A sunburn-like sensation is expected.  It usually lasts 2 to 24 hours but can persist up to 72 hours. Mild swelling and/or redness may accompany this, which usually resolves in 2 to 3 days. This can be treated with cold packs
• Apply cool/ice compress to treatment areas for 10 to15 minutes every hour for the next 4 hours, as needed, to reduce discomfort and heat sensation
• The vessels may have micro-crusting and scabbing which falls off within 1-2 weeks after the treatment
• The treated area can be gently cleansed and topical bactericidal ointment can be applied if needed
• The vessels undergo immediate greying or blanching. In some cases, only a slight purplish change is noted. Vessels either fully or partially resolve in about 10 to 14 days and areas of diffuse flushing gradually fade leaving skin with normal appearance.

Treatments with Plasma Fibroblasts are considered low-risk however you may experience minor discomfort during treatment, and following treatment it is expected to have redness, swelling and carbon crusts (brown spots) for 5 – 7 days. The spots will scab and fall off in this time.

You may also experience mild side effects such as:

• Sensitivity
• Weeping
• Hyper Pigmentation
• Hypo Pigmentation
• Bruising
• Scarring

The light and wavelength emitted from the LED’s are absorbed by the skin and converted into energy. This energy then stimulates the renewal process and encourages cells to increase production of collagen and elastin. Unlike other popular skin treatments that induce controlled wounds to promote skin repair, LED lights bypass this step skipping straight to kickstarting the rejuvenation process making it perfect for sensitive skin types or those looking for less invasive cosmetic procedures with no downtime.

Red LED light:

The red LED lights encourages healing and skin rejuvenation. It can also be used to minimise recovery time after laser or chemical peels.

Blue LED light:

The blue LED lights target acne causing bacteria on the skin. By removing the bacteria count on the skin, acne is reduced.

When you arrive at the clinic, your makeup (if applied) will be removed. Following this, the lights will then be placed over your face. You will notice a light warmth that most find quite relaxing – feel free to take a nap!

Upon completion, you are free to continue with normal activities. It is safe to apply make-up immediately following the treatment.

Results will typically begin to be seen around two weeks into your treatment plan, with improvements being more pronounced at around four weeks. As the LED therapy works at a cellular level, you will continue to see improvements for 3-6 months following the conclusion of your treatment plan.

We typically recommend one to two sessions per week for a total of four to eight weeks. The exact treatment plan will vary based on client skin condition and concerns to be treated which will be discussed during the initial consultation with one of our therapists.

As a general rule:

For skin rejuvenation, one red LED light session per week for six weeks.

For acne treatment, we recommend two blue LED light session per week for eight weeks. We also suggest continuing for one blue LED light session per week for four weeks.

Following this, maintenance sessions are recommended, but will vary based on your skin and the results attained.

Pre treatment:

Prior to treatment makeup will need to be removed, otherwise just sit back and relax while the LED lights work their magic.

Post treatment:

As there is no down-time with LED treatment you can resume activities as normal and reapply makeup if desired. As with any other treatment, we recommend a SPF be applied daily before sun exposure to compliment benefits and protect skin from further UV damage.